Last Updated: October 27, 2024

1. Eligibility for Returns

Items may be returned within 14 days of receipt if they are in their original condition.

2. Non-Returnable Items

Certain items, such as personalised goods, are non-returnable as per UK Consumer Rights law.

3. Refund Process

Refunds will be processed to the original payment method within 7 working days after receipt of the returned item.

4. Return Shipping

The customer is responsible for return shipping costs, unless the item was faulty or incorrect.